Shipping policy
Midwest Mushrooms Shipping Policy
Order Processing
Orders are typically processed within 1–4 business days after payment is received, excluding weekends and holidays. During busy periods, processing may take longer. We will contact you if your order experiences a significant delay.
Shipping Rates and Destinations
We ship eligible products within the continental United States. Shipping charges are calculated and displayed at checkout based on your order and delivery address.
Estimated Delivery Times
Standard shipping typically takes 3–7 business days after your order ships, depending on the destination and shipping service selected. Processing time is additional. Delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
Order Tracking
Once your order ships, you will receive a shipping confirmation with tracking information. Please allow time for the carrier to update tracking details.
Fresh Mushrooms
Fresh mushrooms have separate availability and delivery arrangements. Available pickup, local delivery, or shipping options will be listed on the product page or at checkout. Standard shipping estimates do not apply unless specifically stated.
Products Shipped by Supplier Partners
Some products ship directly from our supplier partners. These items may have different processing and delivery times and may arrive separately from other items in your order. Any additional shipping charges will be shown at checkout.
Damaged, Incorrect, or Missing Orders
If your order arrives damaged or contains an incorrect item, please contact us promptly through our website with your order number and photos of the product and packaging. Keep the packaging until the issue is resolved.
If your package appears lost or tracking shows delivery but you have not received it, contact us so we can help investigate with the carrier and determine the appropriate resolution.
Shipping Address Changes
Please verify your shipping address before completing your purchase. If you need to make a correction, contact us as soon as possible. Changes may not be possible after an order has shipped. Additional shipping charges may apply if a package must be resent because an incorrect address was provided.
Questions
For shipping questions or assistance with an order, please contact Midwest Mushrooms through our website’s contact page.